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We hope you find our website easy to use. However, just in case you need some help, we have answered some of the frequently asked questions. Please select your question from the dropdown box to the left, or browse through the categories, by clicking on the tabs above. Alternatively please use the search box opposite to search for a key word. Try to keep the keyword as specific as possible to get the best search results.
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What is your luggage policy?
Passengers are advised that megabus.com will accept only one piece of luggage per passenger weighing no more than 20kg and no larger than the size of a standard suitcase. Passengers can also take on board one piece of hand luggage up to the size of a small to medium sized hold-all. megabus.com cannot guarantee that we will be able to accommodate any excess baggage and passengers who bring along excess baggage may be refused travel. Frozen food will not be carried by any megabus vehicles
Passengers travelling between Glasgow and London may be charged £5 per piece for excess baggage.
Passengers travelling on megatrain.com services are able to bring up to two pieces per passenger.
